# Assigning conversations to agents and teams

Route each conversation to the right person from the **Conversation Actions** panel on the right:

* **Assigned Agent** — pick a teammate, or click **Assign to me**.
* **Assigned Team** — route to a group such as Sales or Support.

Automation rules can assign conversations for you as well. You can reassign at any time as the conversation evolves.

![Assignment panel](../../.gitbook/assets/guides/conversation-thread.jpg)

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Source: https://help.mampuai.com/mampu-ai/conversations/assigning-conversations