# Finding Answer/Get Support

## 1. AI Search for any question

* Use the search bar at the **top right** of the documentation page.
* Enter keywords related to your issue or error message.
* Hit Enter or click on the search icon.

## 2. Explore Documentation

* Browse through relevant articles and guides that appear in the search results.
* For issues with an AI agent, start with the [Troubleshooting](/mampu-ai/ai-agents/troubleshooting) guide.

## 3. Follow Step-by-Step Guides

* If you find a relevant guide, follow the step-by-step instructions provided.
* Pay attention to any specific configurations or settings mentioned.

## 4. Contact Support (if needed)

* If you cannot find a solution or need further assistance, contact our support team directly on WhatsApp at [+60 11-3735 5046](https://wa.me/601137355046).
* Provide details about the issue you are facing and steps you have already taken.

{% hint style="info" %}
## Example Message for requesting assistance

Hi, team. My AI agent at https://chat.sapot.ai is not replying to customer messages as expected. 

I already verified that the WhatsApp inbox is connected and the agent is active on that inbox.

Can you help me resolve this issue?
{% endhint %}

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Source: https://help.mampuai.com/mampu-ai/introduction/finding-answer-get-support