# Managing agents and teams

Build your support team in Settings:

* **Agents** — invite teammates by email and set their role (administrator or agent).
* **Teams** — group agents (e.g. Sales, Support) so conversations can be routed to the right group.

Invited members receive an email to join your account.

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Source: https://help.mampuai.com/mampu-ai/settings/managing-agents-and-teams