The Help Center lets you build a self-serve knowledge base — exactly like the one you’re reading now — so customers can find answers on their own.
It’s organised into:
- Articles — the individual help pages you write and publish.
- Categories — groupings that organise related articles.
- Locales — translations, so you can offer your knowledge base in multiple languages.
- Settings — your portal name, branding, and domain.
Each knowledge base lives in a portal. You can create multiple portals, add categories, and publish articles that appear on your public help site.
