SMS and API blasting

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Beyond live chat and WhatsApp, you can run:

  • SMS blasting — send a one-off text message to a selected audience of contacts.
  • API blasting — reach customers through your API channel for fully custom use cases: write the message, attach media, pick the audience by label, and set the scheduled time.

Both are available from the Blasting section; choose the channel tab, then click Create blasting.