Mampu AI Docs/Help Center/Adding categories

Adding categories

Create, edit and order categories that group your help articles, per language.

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Categories group related articles so customers can browse your portal by topic. Each language of the portal has its own categories.

Create a category

  1. Open Help Center → Categories and pick the language at the top.
  2. Click New category.
  3. Enter a Name (you can add an icon), a Slug for its address, and a Description shown on the portal.
  4. Confirm. The category appears on the portal home page once it has published articles.

Categories

Edit, order and remove

Each category has Edit category to change its details and a delete option. Drag categories to change the order they appear on the portal home page. Deleting a category leaves its articles in place without a category.

Filing articles

Pick an article’s category beside its title in the editor, or move many at once with Category in the article list’s bulk bar. Articles without a category show as Uncategorised.